Monday, March 18, 2024

Should SVB continue to produce the Annual DTC report?


This is my annual attempt to plead for your help, without which we can't produce the 13th Annual Direct-to-Consumer Report. 

If there was ever a time when actionable information and insights were needed, this is the time. But we are close to a crisis point being unable to get s sufficient survey responses. 

The SVB Annual Direct-to-Consumer Survey has been open for two weeks and is scheduled to close this Friday, March 22nd. As of this writing, we have 165 responses with just a few days remaining. That's far from the 500 we need to produce good results. (Click the top chart to see your region's performance thus far.)

The survey has just 29 questions. It should take 10 to 15 minutes to complete, even less if you are prepared. Many complete the survey in under five minutes. If you want to see the questions in advance, you can download and print them here.

In May, all survey participants will receive high-level analysis, benchmarks, and complete sanitized respondent data, anonymized of all personal and business-identifying information. Nobody else gets this data, and it can't be purchased.

Silicon Valley Bank goes to great lengths and costs to provide this report to the industry gratis. Still, it's a partnership with you: Without survey responses, we can't produce this industry resource.

So please spread the word on your social channels and make this a personal goal. Your choice to participate or not is a vote for us to continue with this initiative or phase it out.


 

Monday, March 11, 2024

What are you doing to improve club signups away from the tasting room?


The Target is Moving Again

Some of the questions we've answered over the years through the SVB annual direct-to-consumer survey have been critical to the industry's success, such as whether standing or seated tastings are more effective, or going back over a decade ago, what the lifetime value of a direct-to-consumer customer is. 

The latter question was asked at a time when we were moving from an over-dependence on three-tier sales and evolving with the freedoms extended with the Granholm decision. Today, we find ourselves at a new point of evolution, so answers are critical to success.

With two consecutive years of lower tasting room visitation impacting club memberships, wouldn't you be interested in knowing what your neighbors are doing to improve club signups that don't come through the tasting room? That's one of the questions we are posing this year.

Please do your part and contribute to this annual industry partnership with me. Without your participation, I can't produce the information that can help the industry. 


In May, all respondents who complete the survey will receive high-level analysis, benchmarks, and the complete sanitized respondent data, anonymized of all personal and business identifying information. Nobody else gets this data, and it can't be purchased. At the end of May, we will release a videocast to the industry and, along with other industry experts, discuss the findings. 

This year, the survey should take you fifteen to twenty minutes to complete and even less if you are a little prepared. If you would like to see the questions in advance, you can download and print them here.

Are you ready to participate in the survey this year?


Sunday, January 21, 2024

The 2024 SVB State of the Industry Report & replay is available for download

 

Nearly 3,000 attendees from dozens of the wine-producing countries of the world tuned in on January 18th to hear from Rob McMillan, EVP & Wine Division Founder, Crimson Wine Group CEO Jennifer Locke, industry innovator Paul Mabray, and Enolytics SVP of Professional Services Ed Thralls as they discussed the trends and findings identified in SVB’s 23rd annual State of the US Wine Report. 

Watch the Replay: SVB State of the Wine Industry - 2024 Virtual Event (youtube.com)

 

Read the Report Here: State of the US Wine Industry Report 2024 | Silicon Valley Bank (svb.com) 

Recognizing the Need for Change 

The key findings indicate that the alcohol beverage market across the board is in a period of change, driven by evolving consumer dynamics, including the aging of older wine-focused boomers, who are being replaced by a new set of primary consumers who drink across categories, drink less wine, and consume less alcohol.  

“With the current messaging about alcohol as it relates to health and wellness, premium wine is well suited to meet the prevailing guidance around benefits and moderation,” said Jennifer. “We don’t have to reinvent what we are making; we have to retell our story and tell it collectively.”  

 Key Takeaways

Premium wineries experienced mixed success during the past year. The value of premium wine is still growing, but we anticipate volume sales will finish lower this year. The industry will need to find collaborative solutions to link wine attributes with the segmented values of newer consumers to increase demand while at the same time finding efficiencies in sales, marketing, and production to retain margins.

  

Minor headwinds contributed to the mixed outcomes at premium wineries. 

Direct-to-consumer volume sales were lower in 2023. Tasting room visitation dropped for the second straight year leading to lower premium sales through nine months in 2023. However, strong 2023 holiday sales should lead to positive growth in value at year-end. 

Consumer demand for the total wine category continues to decline. 

As reported over the last several years, in addition to wine, U.S. consumers have been drinking across categories such as ready-to-drink (RTD) options, spirits, beer, and cannabis or have been abstaining altogether. 

There is an oversupply of planted vineyards, given current sales volumes. 

Conditions are ripe for overproduction, which may lead to inventory excess in more price segments, discounting, and eventually price reductions. Pressure starting from the grower will create inventory bulges and drive higher-than-needed inventory turns in 2024.  

Monday, January 15, 2024

The 2024 SVB Wine Report will be released Thursday. Last chance to Sign up!


  Register here for the videocast, replay, and copy of this year's report.




In 1992, I wrote the original SVB Wine Division Business Plan in which I said,

"U.S. table wine entered a seven-year period of declining volume in the late 80s. Industry observers attributed the decrease to changing consumer attitudes concerning alcohol consumption, health concerns, drunk driving issues, and overall changing tastes as consumers drank less but better wine."

Despite that gloomy soundbite, I got bank approval to start this first-of-its-kind focused wine division. Why create this business for the bank with all the gloominess? I believed and predicted the premium wine industry was about to take off, driven by the boomer generation.

I did pretty well with that prediction.

Sunday, October 1, 2023

I Need Your Help with the 2024 State of the Industry Survey


It's been quite a roller coaster ride over the past six months. The banking industry has undergone many changes; my bank was no exception. Given our specific challenges, I didn't think this day would come again. So, I'm happy to report that we are today launching the 23rd annual State of the Wine Industry Survey. It is open now through October 22.

The survey this year has been streamlined and shortened. Given the current state of the business, I eliminated several less relevant questions and added a section on data management from which I hope to get a baseline of where we are in our data management and use practices. From the new questions, my goal is to compile a collection of helpful resources that survey participants can utilize to help navigate the current lull in consumption.

Sunday, August 20, 2023

2023 SVB DTC Video Replay, and DTC Report


The 2023 Videocast is in the books, and what a performance from some of the smartest people in the business who do DTC all day, everyday. Thank you! 

What a remarkable collection of talent. 

Each panelist shared openly about their views, offering incredible insights and ideas to help the industry and your winery move into the next decade of the business. Some of the highlights:

Sunday, August 6, 2023

Sign Up for the 2023 SVB Direct to Consumer Report Release & Videocast


    Much better than some might think!


Wineries selling in the premium and direct to consumer sector have experienced positive outcomes. Looking back over the past three years: 
  • 2020 was the toughest year for direct sales in the last ten years due to the COVID-19 pandemic. The closure of tasting rooms and restaurants made it difficult to sell premium wine. I'm glad we're past that whole mess! 
  • 2021 was a huge rebound year for wineries selling direct. The rollout of vaccinations, reopening, and the early stages of travel normalization improved the market opportunity. Hospitality as a whole had a very good 2021 as you probably noticed with hotel prices soaring during the year.
  • Compared to the best year of the decade, 2022 may not have been as good, but for those who sell DTC, business was still quite successful. By the end of 2022, the Peer Group Financial Database of Silicon Valley Bank reported that the premium segment had a sales growth of 13.8%, and three-quarters of wineries in that segment saw an increase in revenue.
  • Narrowing down to the DTC channel, tasting room purchases increased in most wine regions. The wine club also accounted for a larger portion of sales for the average winery. Additionally, wineries producing under 5,000 cases reported that their direct-to-consumer sales continued to grow and now make up 81% of total sales. The average bottle price also saw growth, and most regions reported an increase in volume. This is especially noteworthy for the west coast, which experienced three consecutive years of light red wine yields.